Built for Indonesian Business
Your customers get answers while you sleep.
We build customer-service chatbots, process automation, and sales analytics for Indonesian SMEs and mid-size companies — plugged straight into WhatsApp and the tools you already use.
See the bot at work
A real conversation from an online shop — this is how the bots we build serve your customers.
What We Build
Three core services, shaped around how your business already runs — not a forced template.
Customer Service Chatbots
WhatsApp and web bots that answer questions, check order status, and hand tricky cases to a human — so customers stop waiting.
Process Automation
We connect WhatsApp, spreadsheets, and your POS: follow-ups, payment reminders, and daily recaps run themselves.
Sales Analytics
A simple dashboard: best-sellers, busiest chat hours, customers going cold. Five minutes each morning tells you what to chase.
Who It's For
From home-run online shops to companies fielding thousands of chats a day.
Chats start at 9 a.m. and end past 11 p.m. You can't hold your phone 24/7 — a bot can.
Your support team answers the same hundred questions a day; tickets pile up and SLAs slip.
Small team, long backlog. AI is on the roadmap, but nobody has time to build it.
How It Works
From first call to live bot — usually weeks, not months.
Dig In
We sit with you, map the workflow, and find where the hours leak.
Design
You see every answer flow and system sketch before we write a line of code.
Build & Test
The system gets built and tested against your real data and real scenarios.
Monitor
Once live, we track performance and fix the answers that miss — every month.
The best AI isn't the smartest — it's the one people actually use.HeloAI
Tell Us What's Broken
The first consultation is free, no commitment — we'll listen first, and tell you honestly if you don't need AI yet.
admin@heloai.biz.id